Sign In to Kutano - Passwordless Authentication

Passwordless Sign-In

Kutano uses modern, passwordless authentication for your security and convenience. No passwords to remember, reset, or worry about being compromised. Simply choose from three secure sign-in methods.

You'll need to sign in to Kutano when:

  • You're accessing the application for the first time
  • Your previous session has expired
  • You're using a new device or browser

Accessing the Sign-In Page

To reach the sign-in page:

  1. Go to the Kutano website at kutano.com
  2. Click the Sign In button in the top navigation bar

You'll then see this sign-in screen:

Sign in dialog with three sign-in options

Choosing Your Sign-In Method

Kutano offers three convenient ways to sign in:

Option 1: Sign in with Google

Best for: Users who already have a Google account and prefer not to deal with email verification codes.

How it works:

  1. Click the Sign in with Google button
  2. You'll be redirected to Google's sign-in page
  3. Select or enter your Google account credentials
  4. After successful authentication, you'll be automatically returned to Kutano

Option 2: Sign in with Apple

Best for: Users with Apple devices who want to use their Apple ID.

How it works:

  1. Click the Sign in with Apple button
  2. You'll be redirected to Apple's authentication page
  3. Verify your identity using your Apple ID
  4. After verification, you'll be automatically returned to Kutano

Option 3: Sign in with Email Verification

Best for: Users who prefer to use their work email directly without linking to Google or Apple accounts.

How it works:

  1. Enter your complete work email address in the email field

  2. Click the Sign in with Email button

  3. Check your email inbox for a secure verification code (arrives within one minute). The email will look like this:
    Email verification code

  4. Enter the 6-digit code into the verification dialog:

    Verification dialog

  5. Click Verify to complete sign-in

Note: Verification codes expire after 1 hour for security. If your code expires, simply request a new one.

Troubleshooting Common Issues

Email Verification Problems

Verification email not arriving?

  • Check your spam/junk folder
  • Make sure you entered your email address correctly
  • Wait 2-3 minutes (emails can sometimes be delayed)
  • Try requesting a new verification code

Verification code not working?

  • Ensure you're entering the complete 6-digit code
  • Check that the code hasn't expired (valid for 1 hour)
  • Request a new code if needed

Account Access Issues

"Account not found" error?

  • Verify you're using the same email address you were invited with
  • Try a different sign-in method (Google/Apple/Email) if you're unsure which one you used originally
  • Contact the person who invited you to confirm your email address

Google/Apple sign-in not working?

  • Ensure you're using the same Google/Apple account associated with your email
  • Clear your browser cache and cookies
  • Try signing in with email verification instead

Technical Issues

Browser compatibility:

  • Kutano works best with modern browsers (Chrome, Firefox, Safari, Edge)
  • Ensure JavaScript is enabled
  • Disable browser extensions if experiencing issues

Corporate network issues:

  • If your company blocks Google/Apple sign-in, use email verification instead
  • Contact your IT department if email verification is also blocked

Frequently Asked Questions

About Passwordless Authentication

Q: Why doesn't Kutano use passwords?
A: Passwordless authentication is more secure and convenient. No passwords to forget, no risk of password breaches, and faster sign-in with methods you already use.

Q: Can I switch between sign-in methods?
A: Yes! You can use Google, Apple, or email verification interchangeably as long as they're associated with the same email address.

Q: How long do I stay signed in?
A: Your session will stay active for security purposes but you may need to re-authenticate periodically or when using a new device.

Q: Can I use Kutano on multiple devices?
A: Absolutely! Sign in from your phone, tablet, laptop, or any other device using any of the three methods.

Email Verification Specifics

Q: Do I need to verify my email every time I sign in?
A: Only when your session expires or you're using a new device. Most of the time, you'll stay signed in.

Q: What if I don't receive the verification email?
A: Check spam/junk folders first, then try requesting a new code. The email should arrive within 1-2 minutes.

Q: Can I save my sign-in credentials?
A: Your browser may remember your email address, and Google/Apple sign-in can be saved through those services. Email verification codes are single-use for security.

Account Management

Q: I have multiple email addresses - which one should I use?
A: Use the email address you were originally invited with. If unsure, check with the person who invited you or try each sign-in method.

Q: What if I leave my company but still need access?
A: Contact your former workspace administrator about transferring access to a personal email address, if permitted by your organization.